{"id":841,"date":"2025-12-08T14:20:45","date_gmt":"2025-12-08T14:20:45","guid":{"rendered":"https:\/\/najicode.com\/JLM\/?page_id=841"},"modified":"2026-09-02T20:52:24","modified_gmt":"2026-09-02T12:52:24","slug":"aduan-maklum-balas","status":"publish","type":"page","link":"https:\/\/develop.marine.gov.my\/en\/aduan-maklum-balas\/","title":{"rendered":"Aduan &amp; Maklum Balas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"841\" class=\"elementor elementor-841\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0f3d3 e-flex e-con-boxed e-con e-parent\" data-id=\"6e0f3d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-175b8ea elementor-widget elementor-widget-html\" data-id=\"175b8ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- GOOGLE FONT -->\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@300;400;500;600;700&display=swap\" rel=\"stylesheet\"\/>\r\n\r\n<style>\r\n:root{\r\n  --jlm-navy:#0A2B45;\r\n  --jlm-yellow:#FFD800;\r\n}\r\n\r\n\/* Title + compass (align left) *\/\r\n#footable_parent_516 .jlm-title-wrap{\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:flex-start;\r\n  gap:12px;\r\n  margin:0 0 12px;\r\n  font-family:'Poppins', sans-serif;\r\n}\r\n#footable_parent_516 .jlm-title{\r\n  font-size:1.6rem;\r\n  font-weight:700;\r\n  color:var(--jlm-navy);\r\n  margin:0;\r\n}\r\n\r\n\/* Compass *\/\r\n#footable_parent_516 .compass-wrapper{width:32px;height:32px;position:relative;flex-shrink:0;}\r\n#footable_parent_516 .compass-ring{\r\n  position:absolute; inset:0;\r\n  border:2px solid var(--jlm-yellow);\r\n  border-radius:50%;\r\n  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class=\"elementor-element elementor-element-3378549 elementor-widget elementor-widget-html\" data-id=\"3378549\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- GOOGLE FONT (jika dah ada di page lain, boleh buang yang ini) -->\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@300;400;500;600;700&display=swap\" rel=\"stylesheet\"\/>\r\n\r\n<style>\r\n:root{\r\n  --jlm-navy:#0A2B45;\r\n  --jlm-soft:#1C3C57;\r\n  --jlm-yellow:#FFD800;\r\n  --jlm-border:#dce5ef;\r\n  --text:#1f364b;\r\n  --muted:#52647a;\r\n}\r\n\r\n\/* FEEDBACK WRAPPER *\/\r\n.jlm-feedback-bg{\r\n  width:100%;\r\n  padding:0px 0 50px;\r\n  font-family:'Poppins',sans-serif;\r\n  color:var(--text);\r\n}\r\n\r\n\r\n\/* UPDATED:\r\n   Buang max-width, margin auto dan padding 4%\r\n   supaya content ikut alignment parent WordPress \/ tajuk asal\r\n*\/\r\n.jlm-feedback-container{\r\n  width:100%;\r\n  max-width:none;\r\n  margin:0;\r\n  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border-color:var(--jlm-navy);\r\n  box-shadow:0 0 0 2px rgba(10,43,69,0.12);\r\n  background:#fff;\r\n}\r\n\r\n.jlm-feedback-input::placeholder,\r\n.jlm-feedback-textarea::placeholder{\r\n  color:#9aa8bc;\r\n}\r\n\r\n\/* PHONE FIELD *\/\r\n.jlm-feedback-phone-row{\r\n  display:flex;\r\n  gap:8px;\r\n  align-items:stretch;\r\n}\r\n\r\n.jlm-feedback-phone-prefix{\r\n  min-width:80px;\r\n  border-radius:6px;\r\n  border:1px solid var(--jlm-border);\r\n  background:#edf3ff;\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:center;\r\n  font-size:0.9rem;\r\n  font-weight:600;\r\n  color:var(--jlm-soft);\r\n}\r\n\r\n\/* TEXTAREA *\/\r\n.jlm-feedback-textarea{\r\n  min-height:140px;\r\n  resize:vertical;\r\n}\r\n\r\n\/* BUTTON *\/\r\n.jlm-feedback-actions{\r\n  margin-top:4px;\r\n  display:flex;\r\n  justify-content:center;\r\n}\r\n\r\n.jlm-feedback-btn{\r\n  display:inline-flex;\r\n  align-items:center;\r\n  justify-content:center;\r\n  padding:10px 22px;\r\n  border-radius:999px;\r\n  border:0;\r\n  cursor:pointer;\r\n  font-size:0.96rem;\r\n  font-weight:600;\r\n  letter-spacing:.2px;\r\n  background:var(--jlm-navy);\r\n  color:#fff;\r\n  box-shadow:0 10px 26px rgba(0,0,0,0.22);\r\n  transition:.22s ease;\r\n}\r\n\r\n.jlm-feedback-btn:hover{\r\n  background:#062033;\r\n  transform:translateY(-1px);\r\n  box-shadow:0 14px 30px rgba(0,0,0,0.28);\r\n}\r\n\r\n.jlm-feedback-btn:active{\r\n  transform:translateY(0);\r\n  box-shadow:0 8px 18px rgba(0,0,0,0.22);\r\n}\r\n\r\n\/* RESPONSIVE *\/\r\n@media(max-width:768px){\r\n\r\n  .jlm-feedback-card{\r\n    padding:18px 14px 16px;\r\n  }\r\n\r\n  .jlm-feedback-phone-row{\r\n    flex-direction:row;\r\n  }\r\n}\r\n\r\n@media(max-width:480px){\r\n\r\n  .jlm-feedback-phone-row{\r\n    flex-direction:column;\r\n  }\r\n\r\n  .jlm-feedback-phone-prefix{\r\n    justify-content:flex-start;\r\n    padding-left:11px;\r\n  }\r\n}\r\n<\/style>\r\n\r\n\r\n<section class=\"jlm-feedback-bg\">\r\n\r\n  <div class=\"jlm-feedback-container\">\r\n\r\n    <p class=\"jlm-feedback-intro\">\r\n      Maklumbalas pelanggan merupakan satu kaedah penting dalam mempertingkatkan mutu perkhidmatan kami. \r\n      Anda boleh memberikan maklumbalas anda dalam pelbagai bentuk seperti cadangan dan komen yang berkaitan \r\n      dengan layanan, prosedur atau perkhidmatan kami. Pendapat anda amat kami hargai.\r\n    <\/p>\r\n\r\n    <p class=\"jlm-feedback-intro\">\r\n      Jika anda sedang mencari jawapan kepada persoalan yang ringkas, sila rujuk senarai \r\n      <a href=\"https:\/\/develop.marine.gov.my\/soalan-lazim-faq\/\">Soalan Lazim kami<\/a>.\r\n    <\/p>\r\n\r\n  <\/div>\r\n\r\n<\/section><script id=\"jlm-feedback-en-copy-v1\">(function(){if((document.documentElement.lang||\"\").toLowerCase().indexOf(\"en\")!==0)return;function f(){var p=document.querySelectorAll(\".jlm-feedback-intro\");if(p[0])p[0].textContent=\"Customer feedback is important in helping us improve the quality of our services. You may share feedback in various forms, including suggestions and comments regarding our service delivery, procedures or services. 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id='label_ff_3_phone' aria-label=\"No. Telefon Anda\">No. Telefon Anda<\/label><\/div><div class='ff-el-input--content'><div class=\"ff_input-group\"><div class=\"ff_input-group-prepend\"><span class=\"ff_input-group-text\">+60<\/span><\/div><input type=\"tel\" name=\"phone\" class=\"ff-el-form-control\" placeholder=\"Contoh: 12-345 6789\" data-name=\"phone\" id=\"ff_3_phone\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_department' id='label_ff_3_department' aria-label=\"Kategori\">Kategori<\/label><\/div><div class='ff-el-input--content'><select name=\"department\" id=\"ff_3_department\" class=\"ff-el-form-control\" data-name=\"department\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_3_department\"><option value=\"\">- Sila Pilih Kategori -<\/option><option value=\"Pertanyaan\"  >Pertanyaan<\/option><option 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             <\/script>\n            <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aduan &#038; Maklum Balas Maklumbalas pelanggan merupakan satu kaedah penting dalam mempertingkatkan mutu perkhidmatan kami. Anda boleh memberikan maklumbalas anda dalam pelbagai bentuk seperti cadangan dan komen yang berkaitan dengan layanan, prosedur atau perkhidmatan kami. Pendapat anda amat kami hargai. Jika anda sedang mencari jawapan kepada persoalan yang ringkas, sila rujuk senarai Soalan Lazim kami.<\/p>","protected":false},"author":4713,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-841","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Complaints &amp; Feedback - Jabatan Laut Malaysia<\/title>\r\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<meta property=\"og:locale\" content=\"en_GB\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Aduan &amp; Maklum Balas - Jabatan Laut Malaysia\" \/>\r\n<meta property=\"og:description\" content=\"Aduan &#038; Maklum Balas Maklumbalas pelanggan merupakan satu kaedah penting dalam mempertingkatkan mutu perkhidmatan kami. Anda boleh memberikan maklumbalas anda dalam pelbagai bentuk seperti cadangan dan komen yang berkaitan dengan layanan, prosedur atau perkhidmatan kami. Pendapat anda amat kami hargai. 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