Piagam Pelanggan Jabatan Laut
Client Charter Achievement

We strive to deliver efficient and effective services to shipping communities in order to enhance the safety of the Sea Communication System. We promise the following services.

Our Services

Kelayakan

QUALIFICATION

To verify the eligibility to sit for the examination within 1 week from the date the application is received.

Pengurusan Audit

AUDIT MANAGEMENT

Carry out the auditing process on the ship management company according to the Ship Management System used within a period of three (3) months from the date of the approved audit application until the last deficiency is fully closed.

Pengeluaran Sijil Kapal

ISSUANCE OF SHIP CERTIFICATION

Process and issue the certificate within 7 working days after the complete application is received.

Rumah Api

Lighthouse

Ensure the availability of the lighthouse at least 99%.

Tandarah Suar

Beacon

Ensure the availability of the beacon at least 98%.

Pelampung Pandu Berlampu

Lighted Pilot Buoys

Ensure the availability of lighted pilot buoys at least 97%

Pendaftaran Kapal

Ship Registration

Process and issue the Ship Registration Certificate within 3 working days after the complete application is received.

JLM Staff

Public Citizen

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